effective communication skills

Effective Communication In The Workplace

Here are nine rules that will help you communicate effectively and build positive relationships in the workplace.

effective communication in the workplace Speak to people. There is nothing as nice as a cheerful word of greeting. The first rule of effective communication is that you must take responsibility for the communication and this is a great way to do it.
 effective communication in the workplace Smile at people. It takes 72 muscles to frown, only 14 to smile. Non verbal communication is 93% of communication and a smile communicates positive intentions in all languages and cultures.

effective communication in the workplace

Call people by name. The sweetest music to anyone’s ears is the sound of their own name. The easiest way to remember a name is to look the person in the eye and repeat their name to yourself. The reason we forget them is because we don't really pay attention and are thinking about what we are going to say next.

Listening is not waiting for your turn to talk!

effective communication in the workplace

Be friendly and helpful. To make a friend, you have to be a friend. Don't wait for someone else to take action. While you may not get a direct pay back every time, you will get paid back many times over from places where you least expect it. The universal law of sowing and reaping is alive and well.

effective communication in the workplace

Be cordial. Speak and act as if everything you do is a genuine pleasure... and before long, it will be!

effective communication in the workplace

Become genuinely interested in people. You can like almost anybody if you try. Look at "difficult" people as a challenge or a puzzle. And remember... no one can control how you feel!

effective communication in the workplace

Be considerate with the feelings of others . There are always at least two sides to a story. Adopt the belief that everyone is doing the best they can with the resources that they have and that you need to help them uncover more resources or use the ones they have more effectively.

effective communication in the workplace

Be alert to give service. What counts most in life is what we do for others. Approach each day with an attitude of service and it won't be long before others are actively trying to serve you.

effective communication in the workplace

Add to this a good sense of humor, a big dose of patience, and a dash of humility, and watch your effectiveness at work explode.

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