effective communication skills

Non Verbal Body Language

Non verbal communication signals are explained in this chart. As you can see, non-verbal communication encompass much more than use facial expressions and gestures.

Non-Verbal Communication

Interpretation

Facial Expressions

Frown

Displeasure, unhappiness

Smile

Friendliness, happiness

Raised eyebrows

Disbelief, amazement

Narrowed eyes

Anger

Blushing

Embarrassment

 

Eye Contact

Glancing

Lack of interest

Steady

Active listening, interest, seduction

 

Hand/Arm Gestures

Pointing finger

Authority, displeasure, lecturing

Folded arms

Not open to change, preparing to speak

Arms at side

Open to suggestions, relaxed

Hands uplifted outward

Disbelief, puzzlement, uncertainty

 

Body Postures

Fidgeting, doodling

Boredom

Hands on hips

Anger, defensiveness

Shrugging shoulders

Indifference

Squared stance or shoulders

Problem-solving, concern, listening

Biting lip, shifting, jingling money

Nervousness

Sitting on edge of chair

Listening, great concern

Slouching in chair

Boredom, lack of interest

 

Clothing

Business dress

Authoritative, conservative

Sloppy attire

Disrespect, lack of responsibility

Casual clothes

Relaxation

 

 

 

 

Proxemics (Physical Space)

From physical contact to 18 inches

Intimate space

From 18 inches to 4 feet

Personal space

From 4 feet to 8 feet

Social space

From 8 feet outward

Public space

 

Voice Characteristics

Speaking loudly, quickly, and with clipped enunciation

Anger

Monotone and downward inflection

Boredom

High pitch, fast rate, loud volume, and upward Inflection

Joy

 

Facebook Twitter Stumbleupon

Find Your Communication Style For Free - Right Now

Free Listening EvaluationSelf Study Courses