Communicating Using Email

These pages are the result of requests from my clients for solid information about how to best use email to their advantage and how to avoid the very real challenges that email presents. From overflowing inboxes to career threatening misunderstandings, email has created a new set of problems to deal with on a daily basis.

The good news is that email also provides some very real advantages of which most people are unaware. The two biggest advantages are the ability to analyze the sender’s message in ways that are not possible with face to face communication and the reduction of stereotypes and prejudices.

• Impact of email
  
  Find out how email has impacted communication and how to use it to your advantage.
• When To Use Email
  
  When to use email examples are outlined here.
• When Not To Use Email
  
  When not to use email examples are given here.
• Other Forms Of Communication
  
  A list of forms of communication other than email. Each of these may serve you better in some situations.
• Why Email Goes Wrong
  
  Why email goes wrong is demonstrated in this short video.