Paraphrasing
How to Paraphrase
Paraphrasing is an effective form of verbal feedback to use
when listening, however it is not simply repetition or
“parroting,” but restating another person’s statement in your
own words to gain understanding.
Use your own words to tell what you think the speaker meant,
not what they said.
Why paraphrase
Paraphrasing enables the listener to clarify the speaker’s
meaning and it conveys interest in what the speaker is
saying and helps create a supportive environment for the
conversation.
Paraphrasing examples
| Speaker: |
"I'm having a hard time
communicating with Bill and I don't know what's
going on." |
| Paraphrase: |
"It sounds like you're frustrated
that you and Bill aren't getting along." |
| Speaker: |
"Yes... and I think he's avoiding
me on purpose." |
In this example, the paraphrase allows us to find out that
the speaker is concerned that Bill is avoiding him. While this
is not what he said initially, the paraphrase revealed what his
real meaning was.
Alternately, the speaker could have responded by saying:
"Yes, I'm concerned and not at all sure what to do about it."
This would also have revealed more about the message that the
speaker was trying to communicate.
Here's another example:
| Speaker: |
"I'm not feeling well today." |
| Paraphrase: |
"Sounds like you're coming down
with something." |
| Speaker: |
"No... I'm just nervous about
having to make a presentation at today's
meeting." |
In this case, the listener took the wrong meaning for what
the speaker said, but when they checked their understanding by
paraphrasing, the speaker corrected their understanding.
Remember... use paraphrasing to check your
understanding.
You
can learn how to paraphrase when you use Communication
University.
|