Effective Communication In The Workplace
Here are nine rules that will help you communicate
effectively and build positive relationships in the
workplace.
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Speak to
people. There is nothing
as nice as a cheerful word of greeting. The
first rule of effective communication is that
you must take responsibility for
the communication and this is a great
way to do it. |
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Smile at
people. It takes 72
muscles to frown, only 14 to smile. Non
verbal communication is 93% of
communication and a smile communicates
positive intentions in all languages and
cultures. |
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Call
people by name. The
sweetest music to anyone’s ears is the sound of
their own name. The easiest way to remember a
name is to look the person in the eye and
repeat their name to yourself. The reason we
forget them is because we don't really pay
attention and are thinking about what we are
going to say next.
Listening is not waiting for your turn to
talk!
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Be friendly and
helpful. To make a friend,
you have to be a friend. Don't wait for someone
else to take action. While you may not get a
direct pay back every time, you will get paid
back many times over from places where you
least expect it. The universal law of sowing
and reaping is alive and well. |
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Be
cordial. Speak and act as
if everything you do is a genuine pleasure...
and before long, it will be! |
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Become genuinely interested
in people. You can like
almost anybody if you try. Look at "difficult"
people as a challenge or a puzzle. And
remember... no one can control how you
feel! |
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Be considerate with the
feelings of others
. There
are always at least two sides to a story.
Adopt the belief that everyone is doing the
best they can with the resources that they
have and that you need to help them uncover
more resources or use the ones they have more
effectively. |
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Be alert to
give
service. What
counts most in life is what we do for others.
Approach each day with an attitude of service
and it won't be long before others are actively
trying to serve you. |
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Add to this a good sense of
humor, a big dose of
patience, and a dash of humility, and watch
your effectiveness at work explode. |
Learn more about effective communication in the
workplace
Communication University Self-Study Course
($197)
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- Proven methods to communicate
effectively in the workplace
- Interpersonal communication skills that
will instantly create rapport and
agreement
- The effective communication strategies
used by today's master communicators
- Ways to turn email into a
competitive advantage
- The four types of communication styles
and how to instantly adapt to
each
- How to effectively communicate using
both verbal and non verbal
communication
- Effective team building and
communication strategies that
bridge differences and
create teamwork
- The eight rules for effective
communication that will
geometrically increase your
power
- The most effective influence and
persuasion methods ever
developed
- Business communication
secrets used by top business
leaders
- The easiest, most successful way to
motivate yourself and
others
- Conflict resolution
methods create peace and
harmony
Get details here!
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