MAXIMUM ADVANTAGE TECHNOLOGIES - Click of the title below to review now:

Model of the World

Representational Systems

Personality Types

Instant Rapport

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Introduction to "Model of the World"

The Seven Revelations of Maximum Communication

Hierarchy of Values

Staying Behind the Emotional Curve

The Impact of Culture

The Slight Edge

Using Commonality to Create Rapport

Rapport.

Rapport is a feeling of sameness that enhances any communication and helps dissolve disagreements. When you are in rapport with another person you have the opportunity to enter their Model of the World and see things from their perspective.

Modern psychology has identified the characteristics and components of rapport and how to create it. And research shows that the words you use are actually a very small percentage of your communicated message.

Principles of Rapport.

When people are like each other...they like each other.

You can become "like" another person by observing, matching and mirroring the other person's behavior.

When you are in tune with the other person's Representational System and learn to recognize the subtle body language of others, you can tailor your message from their perspective and get what you want out of every conversation.

Establishing Rapport.

You can establish rapport by recognizing and matching or mirroring the other person's:

• Common experiences.

• Representational System.

• Body language.

• Physiology.

• Voice characteristics such as tone, tempo, timbre and volume.

• Words. Use words belong to the other person's Representational System.

Matching Physiology.

You can establish rapport by recognizing and matching or mirroring the other person's:

• Posture such as position of head, shoulders, spine, arms, hands.

• Proximity.

• Handshake. Is it firm or limp?

• Arm position. Are they folded or open?

• Idiosyncratic gestures such as spontaneous movements of the hands while the other person is talking.

• Facial expressions such a smiling or frowning, animated or stoic, and the rhythm and blinking speed of the other person's eyes.

• Breathing pace and location.

Matching Emotion.

You can establish rapport by recognizing and matching or mirroring the other person's emotions. Always stay behind the emotional curve. If the other person is:

• Angry, never be as angry.

• Sad, never be as sad.

• Happy, never be as happy.

• Remember that if you match completely it will seem like you are minimizing the other persons' emotions.