Please read and abide by the terms and conditions of conflictresolutiontools.com as set forth in this agreement.

You must agree to these terms and conditions prior to using or joining conflictresolutiontools.com.

WEBSITE SERVICE AGREEMENT/TERMS OF USE

The services that Paul Endress/Conflict Resolution Tools provides to Visitor/Member are subject to the following Terms of Use ("TOU" or “Agreement”). Paul Endress/Conflict Resolution Tools requires that all persons or entities visiting this Website and those that become Members agree to the TOU.

Please read the TOU carefully before continuing on with your use of this Website or becoming a Member of this Website. The TOU shall govern the use of the Website and apply to all Internet traffic visiting the Website.

1. ACCEPTANCE OF TERMS AND BINDING EFFECT

THIS IS A BINDING AGREEMENT. BY USING AND/OR VISITING THIS WEBSITE (COLLECTIVELY, INCLUDING ALL CONTENT AVAILABLE THROUGH THE conflictresolutiontools.com DOMAIN NAME, THE “WEBSITE”), YOU (“Member,” “YOU” OR “YOUR”) SIGNIFY YOUR ASSENT TO THE TOU, THE WEBSITE’S PRIVACY POLICY, WHICH IS PUBLISHED AT http://www.conflictresolutiontools.com/privacy-policy AND LICENSES OBTAINED FROM THE UTILIZATION OF THE WEBSITE’S SERVICES AND WHICH ARE INCORPORATED HEREIN BY REFERENCE. IT IS YOUR RESPONSIBILITY TO REVIEW THE TOU PERIODICALLY. IF AT ANY TIME YOU FIND THE TOU AND INCORPORATED AGREEMENTS UNACCEPTABLE, YOU MUST IMMEDIATELY LEAVE THE WEBSITE AND CEASE ALL USE OF THE SERVICES AND THE WEBSITE. YOU AGREE THAT BY USING THE SERVICES YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT.

A. Paul Endress/Conflict Resolution Tools reserves the right to update the TOU at any time without notice to Member.

B. The right to use conflictresolutiontools.com is personal to Member and is not transferable to any other person or entity. Member is responsible for all use of Member's Account (under any screen name or password) and for ensuring that all use of Member's Account complies fully with the provisions of this Agreement. Member shall be responsible for protecting the confidentiality of Member's password(s), if any.

C. Paul Endress/Conflict Resolution Tools shall have the right at any time to change or discontinue any aspect or feature of conflictresolutiontools.com, including, but not limited to, content, hours of availability, and equipment needed for access or use.

2. CHANGED TERMS

The most current version of the TOU can be reviewed by clicking on the "Terms of Use" hypertext link located or published at the bottom of our Web pages. Paul Endress/Conflict Resolution Tools shall have the right at any time to change or modify the terms and conditions applicable to Member's use of conflictresolutiontools.com, or any part thereof, or to impose new conditions, including, but not limited to, adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on conflictresolutiontools.com, or by electronic or conventional mail, or by any other means by which Member obtains notice thereof. Any use of conflictresolutiontools.com by Member after such notice shall be deemed to constitute acceptance by Member of such changes, modifications or additions.

3. DESCRIPTION OF SERVICES

Through the Website and its Web property, Paul Endress/Conflict Resolution Tools provides Member with access to a variety of resources, including download areas, software, communication forums and product information (collectively "Services"). The Services, including any updates, enhancements, new features, and/or the addition of any new Web properties, are subject to the TOU, the privacy policy and licenses.

4. EQUIPMENT

Member shall be responsible for obtaining and maintaining all telephone, computer hardware, software and other equipment needed for access to and use of conflictresolutionwebinars.com and all charges related thereto.

5. MEMBER CONDUCT AND PROHIBITIONS

A. Member shall use conflictresolutiontools.com for lawful purposes only. Member shall not post or transmit through conflictresolutiontools.com any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without Paul Endress/Conflict Resolution Tools express prior approval, contains advertising or any solicitation with respect to products or services. Any conduct by Member that in Paul Endress/Conflict Resolution Tools' discretion restricts or inhibits any other Member from using or enjoying conflictresolutiontools.com will not be permitted. Member shall not use conflictresolutiontools.com to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of Members to become subscribers of other on-line information services competitive with Paul Endress/Conflict Resolution Tools.

B. Conflictresolutiontools.com contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of conflictresolutionwebinars.com are copyrighted as a collective work under the United States copyright laws. Maximum Advantage owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. Member may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Member may download copyrighted material for Member's personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of Paul Endress/Conflict Resolution Tools and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. Member acknowledges that it does not acquire any ownership rights by downloading copyrighted material.

C. Member shall not upload, post or otherwise make available on conflictresolutiontools.com any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any material is not protected by copyright rests with Member. Member shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of conflictresolutiontools.com, Member automatically grants, or warrants that the owner of such material has expressly granted Conflict Resolution Tools the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. Member also permits any other Member to access, view, store, or reproduce the material for that Member's personal use. Member hereby grants Paul Endress/Conflict Resolution Tools the right to edit, copy, publish and distribute any material made available on conflictresolutiontools.com by Member.

D. The foregoing provisions of Section 5 are for the benefit of Paul Endress/Conflict Resolution Tools, its subsidiaries, affiliates and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

6. USE OF SERVICES AND PROHIBITIONS

A. The Services may contain email services, bulletin board services, blog services, chat areas, news groups, forums, communities, personal web pages, calendars, photo albums, file cabinets and/or other message or communication facilities designed to enable Member to communicate with others (each a "Communication Service" and collectively "Communication Services"). Member agrees to use the Communication Services only to post, send and receive messages and material that are proper and, when applicable, related to the particular Communication Service. By way of example, and not as a limitation, Member agrees that when using the Communication Services, Member will not:

  • Use the Communication Services in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise);
  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information;
  • Upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless Member owns or controls the rights thereto or has received all necessary consent to do the same;
  • Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party;
  • Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another;
  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Services specifically allows such messages;
  • Download any file posted by another Member of a Communication Service that Member knows, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner;
  • Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  • Restrict or inhibit any other Member from using and enjoying the Communication Services;
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service;
  • Harvest or otherwise collect information about others, including email addresses;
  • Violate any applicable laws or regulations;
  • Create a false identity for the purpose of misleading others;
  • Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of Members of the Services or other Member or usage information or any portion thereof.

B. Paul Endress/Conflict Resolution Tools has no obligation to monitor the Communication Services. However, Paul Endress/Conflict Resolution Tools reserves the right to review materials posted to the Communication Services and to remove any materials in its sole discretion. Paul Endress/Conflict Resolution Tools reserves the right to terminate Member’s access to any or all of the Communication Services at any time, without notice, for any reason whatsoever. Paul Endress/Conflict Resolution Tools reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Paul Endress/Conflict Resolution Tools sole discretion.

C. Materials uploaded to the Communication Services may be subject to posted limitations on usage, reproduction and/or dissemination. Member is responsible for adhering to such limitations if Member downloads the materials.

D. Always use caution when giving out any personally identifiable information in any Communication Services. Paul Endress/Conflict Resolution Tools does not control or endorse the content, messages or information found in any Communication Services and, therefore, Paul Endress/Conflict Resolution Tools specifically disclaims any liability with regard to the Communication Services and any actions resulting from Member’s participation in any Communication Services. Managers and hosts are not authorized Paul Endress/Conflict Resolution Tools spokespersons, and their views do not necessarily reflect those of Paul Endress/Conflict Resolution Tools/Maximum Advantage.

7. MEMBER ACCOUNT, PASSWORD, AND SECURITY

If any of the Services requires Member to open an account, Member must complete the registration process by providing Paul Endress/Conflict Resolution Tools with current, complete and accurate information as prompted by the applicable registration form as well as agree to all terms the Services. Member also will choose a password and a Member name. Member is entirely responsible for maintaining the confidentiality of Member’s password and account. Furthermore, Member is entirely responsible for any and all activities that occur under Member’s account. Member agrees to notify Paul Endress/Conflict Resolution Tools immediately of any unauthorized use of Member’s account or any other breach of security. Paul Endress/Conflict Resolution Tools will not be liable for any loss that Member may incur as a result of someone else using Member’s password or account, either with or without Member’s knowledge. However, Member could be held liable for losses incurred by Paul Endress/Conflict Resolution Tools or another party due to someone else using Member’s account or password. Member may not use anyone else's account at any time, without the permission of the account holder.

8. NOTICE SPECIFIC TO SOFTWARE AVAILABLE ON THIS WEBSITE

A. Any software that is made available to download from the Services ("Software") is the copyrighted work of Paul Endress/Conflict Resolution Tools and/or its suppliers. Use of the Software is governed by the TOU or any accompanying license agreement.

B. The Software is made available for download solely for use or personal use by end Members according to the TOU or any accompanying license agreement. Any reproduction or redistribution of the Software not in accordance with the License Agreement is expressly prohibited by law, and may result in severe civil and criminal penalties. The Software is made available for download solely for use or personal use by end Members according to the accompanying license agreement. Violators will have their licenses, provided with each product download, revoked if they do not follow these terms and will be prosecuted to the maximum extent possible.

C. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED, UNLESS SUCH REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PERMITTED BY THE LICENSE AGREEMENT ACCOMPANYING SUCH SOFTWARE. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT. EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, PAUL ENDRESS/CONFLICT RESOLUTION TOOLS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

D. FOR YOUR CONVENIENCE, PAUL ENDRESS/CONFLICT RESOLUTION TOOLS MAY MAKE AVAILABLE AS PART OF THE SERVICES OR IN ITS SOFTWARE PRODUCTS, TOOLS AND UTILITIES FOR USE AND/OR DOWNLOAD. PAUL ENDRESS/CONFLICT RESOLUTION TOOLS DOES NOT MAKE ANY ASSURANCES WITH REGARD TO THE ACCURACY OF THE RESULTS OR OUTPUT THAT DERIVES FROM SUCH USE OF ANY SUCH TOOLS AND UTILITIES. PLEASE RESPECT THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS WHEN USING THE TOOLS AND UTILITIES MADE AVAILABLE ON THE SERVICES.

9. NOTICE SPECIFIC TO DOCUMENTS AVAILABLE ON THIS WEBSITE

A. Permission to use Documents (such as white papers, press releases, datasheets and FAQs) from the Services is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such Documents from the Services is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Accredited educational institutions, such as universities, private/public colleges, and state community colleges, may download and reproduce the Documents for distribution in the classroom. Distribution outside the classroom requires express written permission. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

B. PAUL ENDRESS/CONFLICT RESOLUTION TOOLS AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED AS PART OF THE SERVICES FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. PAUL ENDRESS/CONFLICT RESOLUTION TOOLS AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL PAUL ENDRESS/CONFLICT RESOLUTION TOOLS AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THE SERVICES.

C. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THE SERVICES COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. PAUL ENDRESS/CONFLICT RESOLUTION TOOLS AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.

10. NOTICES REGARDING SOFTWARE, DOCUMENTS AND SERVICES AVAILABLE ON THIS SITE

IN NO EVENT SHALL PAUL ENDRESS/CONFLICT RESOLUTION TOOLS AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SOFTWARE, DOCUMENTS, PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR INFORMATION AVAILABLE FROM THE SERVICES.

11. MATERIALS PROVIDED TO PAUL ENDRESS/CONFLICT RESOLUTION TOOLS OR POSTED AT ANY OF ITS WEBSITES

A. Paul Endress/Conflict Resolution Tools does not claim ownership of the materials Member provide to Paul Endress/Conflict Resolution Tools (including feedback and suggestions) or post, upload, input or submit to any Services or its associated services for review by the general public, or by the Members of any public or private community, (each a "Submission" and collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting ("Posting") Member’s Submission Member is granting Paul Endress/Conflict Resolution Tools, its affiliated companies and necessary sublicensees permission to use Member’s Submission in connection with the operation of their Internet businesses (including, without limitation, all Paul Endress/Conflict Resolution Tools Services), including, without limitation, the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat Member’s Submission; to publish Member’s name in connection with Member’s Submission; and the right to sublicense such rights to any supplier of the Services. No compensation will be paid with respect to the use of Member’s Submission, as provided herein. Paul Endress/Conflict Resolution Tools is under no obligation to post or use any Submission Member may provide and Paul Endress/Conflict Resolution Tools may remove any Submission at any time in its sole discretion. By Posting a Submission Member warrants and represents to own or otherwise control all of the rights to Member’s Submission as described in these TOU Use including, without limitation, all the rights necessary for Member to provide, post, upload, input or submit the Submissions.

B. In addition to the warranty and representation set forth above, by Posting a Submission that contain images, photographs, pictures or that are otherwise graphical in whole or in part ("Images"), Member warrant and represent that (a) Member is the copyright owner of such Images, or that the copyright owner of such Images has granted Member permission to use such Images or any content and/or images contained in such Images consistent with the manner and purpose of Member’s use and as otherwise permitted by these TOU and the Services, (b) Member have the rights necessary to grant the licenses and sublicenses described in these Terms of Use, and (c) that each person depicted in such Images, if any, has provided consent to the use of the Images as set forth in these TOU, including, by way of example, and not as a limitation, the distribution, public display and reproduction of such Images. By Posting Images, Member is granting (a) to all Members of Member’s private community (for each such Images available to Members of such private community), and/or (b) to the general public (for each such Images available anywhere on the Services, other than a private community), permission to use Member’s Images in connection with the use, as permitted by these Terms of Use, of any of the Services, (including, by way of example, and not as a limitation, making prints and gift items which include such Images), and including, without limitation, a non-exclusive, world-wide, royalty-free license to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat Member’s Images without having Member’s name attached to such Images, and the right to sublicense such rights to any supplier of the Services. The licenses granted in the preceding sentences for a Images will terminate at the time Member completely remove such Images from the Services, provided that, such termination shall not affect any licenses granted in connection with such Images prior to the time Member completely remove such Images. No compensation will be paid with respect to the use of Member’s Images.

C. Paul Endress/Conflict Resolution Tools is a distributor (and not a publisher) of content supplied by third parties and Members. Accordingly, Paul Endress/Conflict Resolution Tools has no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, Members or any other Member of conflictresolutiontools.com, are those of the respective author(s) or distributor(s) and not of Paul Endress/Conflict Resolution Tools. Neither Paul Endress/Conflict Resolution Tools nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose.

12. NOTICE TO PARENTS AND CHILDREN

We adhere to the Children's Privacy Act. You must be 18 years of age to join or use conflictresolutiontools.com or any of the recommended or linked sites. This site follows the guidelines, policies and laws of the Federal Trade Commission (www.ftc.gov). We retain the right to refuse anyone membership in any of our sites.

13. COMPLIANCE WITH ALL INTELLECTUAL PROPERTY LAWS

When accessing the Website or using the Services, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Services and the Website is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or Materials in violation of any third party’s copyrights, trademarks, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third party rights caused by any Materials you provide or transmit, or that is provided or transmitted using your Member ID. The burden of proving that any Materials do not violate any laws or third party rights rests solely with you.

14. DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY

A. MEMBER EXPRESSLY AGREES THAT USE OF CONFLICTRESOLUTIONTOOLS.COM IS AT MEMBER'S SOLE RISK. NEITHER CONFLICT RESOLUTION TOOLS, ITS AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT CONFLICTRESOLUTIONTOOLS.COM WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF CONFLICTRESOLUTIONTOOLS.COM, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH CONFLICTRESOLUTIONTOOLS.COM.

B. CONFLICTRESOLUTIONTOOLS.COM IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.

C. THIS SECTION APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. MEMBER SPECIFICALLY ACKNOWLEDGES THAT PAUL ENDRESS/CONFLICT RESOLUTION TOOLS IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER MEMBERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH MEMBER.

D. IN NO EVENT WILL PAUL ENDRESS/CONFLICT RESOLUTION TOOLS, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING CONFLICTRESOLUTIONTOOLS.COM SOFTWARE, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE CONFLICTRESOLUTIONTOOLS.COM. MEMBER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SITE.

E. IN ADDITION TO THE TERMS SET FORTH ABOVE NEITHER, PAUL ENDRESS/CONFLICT RESOLUTION TOOLS, NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR UNTIMELINESS OR UNAUTHENTICITY OF, THE INFORMATION CONTAINED WITHIN CONFLICTRESOLUTIONTOOLS.COM, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO THE MEMBER, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY. NONE OF THE FOREGOING PARTIES SHALL BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, PUNITIVE OR CONSEQUENTIAL DAMAGES.

F. PRIOR TO THE EXECUTION OF A STOCK TRADE, MEMBERS ARE ADVISED TO CONSULT WITH YOUR BROKER OR OTHER FINANCIAL REPRESENTATIVE TO VERIFY PRICING OR OTHER INFORMATION. PAUL ENDRESS/CONFLICT RESOLUTION TOOLS, ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL HAVE NO LIABILITY FOR INVESTMENT DECISIONS BASED ON THE INFORMATION PROVIDED. NEITHER, PAUL ENDRESS/CONFLICT RESOLUTION TOOLS, NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS WARRANT OR GUARANTEE THE TIMELINESS, SEQUENCE, ACCURACY OR COMPLETENESS OF THIS INFORMATION. ADDITIONALLY, THERE IS NO WARRANTIES AS TO THE RESULTS OBTAINED FROM THE USE OF THE INFORMATION.

G. FORCE MAJEURE – NEITHER PARTY WILL BE RESPONSIBLE FOR ANY FAILURE OR DELAY IN PERFORMANCE DUE TO CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, WAR, RIOT, EMBARGOES, ACTS OF CIVIL OR MILITARY AUTHORITIES, FIRE, FLOODS, ACCIDENTS, SERVICE OUTAGES RESULTING FROM EQUIPMENT AND/OR SOFTWARE FAILURE AND/OR TELECOMMUNICATIONS FAILURES, POWER FAILURES, NETWORK FAILURES, FAILURES OF THIRD PARTY SERVICE PROVIDERS (INCLUDING PROVIDERS OF INTERNET SERVICES AND TELECOMMUNICATIONS). THE PARTY AFFECTED BY ANY SUCH EVENT SHALL NOTIFY THE OTHER PARTY WITHIN A MAXIMUM OF FIFTEEN (15) CALENDAR DAYS FROM ITS OCCURENCE. THE PERFORMANCE OF THS AGREEMENT SHALL THEN BE SUSPENDED FOR AS LONG AS ANY SUCH EVENT SHALL PREVENT THE AFFECTED PARTY FROM PERFORMING ITS OBLIGATIONS UNDER THIS AGREEMENT.

15. NO INCOME GUARANTEE

Paul Endress/Conflict Resolution Tools makes no claim regarding income guarantees or results from using its products, workshops, services, recommendations or any partner services. You are joining conflictresolutiontools.com as a Member and if you so desire, you may upgrade to paid membership. However this is not mandatory and you will have complete access to all free download resources and information as a free member.

16. LINKS TO THIRD PARTY SITES

A. SOME OF THE LINKS IN THIS WEB SITE WILL LET YOU LEAVE THE CONFLICT RESOLUTION TOOLS SITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF PAUL ENDRESS/CONFLICT RESOLUTION TOOLS AND PAUL ENDRESS/CONFLICT RESOLUTION TOOLS IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. PAUL ENDRESS/CONFLICT RESOLUTION TOOLS IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. PAUL ENDRESS/CONFLICT RESOLUTION TOOLS IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY PAUL ENDRESS/CONFLICT RESOLUTION TOOLS OF THE SITE OR ITS CONTENT.

B. Paul Endress/Conflict Resolution Tools is a distributor (and not a publisher) of content supplied by third parties and Members. Accordingly, Paul Endress/Conflict Resolution Tools has no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, Members or any other Member of conflictresolutiontools.com, are those of the respective author(s) or distributor(s) and not of Paul Endress/Conflict Resolution Tools and neither Paul Endress/Conflict Resolution Tools nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose.

C. In many instances, the content available through conflictresolutiontools.com represents the opinions and judgments of the respective information provider, Member, or other Member not under contract with Paul Endress/Conflict Resolution Tools neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made on conflictresolutiontools.com by anyone other than authorized Conflict Resolution Tools/Maximum Advantage employee spokespersons while acting in their official capacities. Under no circumstances will Paul Endress/Conflict Resolution Tools be liable for any loss or damage caused by a Member's reliance on information obtained through conflictresolutiontools.com. It is the responsibility of Member to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through Paul Endress/Conflict Resolution Tools. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.

17. UNSOLICITED IDEA SUBMISSION POLICY

PAUL ENDRESS/CONFLICT RESOLUTION TOOLS OR ANY OF ITS EMPLOYEES DO NOT ACCEPT OR CONSIDER UNSOLICITED IDEAS, INCLUDING IDEAS FOR NEW ADVERTISING CAMPAIGNS, NEW PROMOTIONS, NEW PRODUCTS OR TECHNOLOGIES, PROCESSES, MATERIALS, MARKETING PLANS OR NEW PRODUCT NAMES. PLEASE DO NOT SEND ANY ORIGINAL CREATIVE ARTWORK, SAMPLES, DEMOS, OR OTHER WORKS. THE SOLE PURPOSE OF THIS POLICY IS TO AVOID POTENTIAL MISUNDERSTANDINGS OR DISPUTES WHEN PAUL ENDRESS/CONFLICT RESOLUTION TOOLS' PRODUCTS OR MARKETING STRATEGIES MIGHT SEEM SIMILAR TO IDEAS SUBMITTED TO PAUL ENDRESS/CONFLICT RESOLUTION TOOLS.

SO, PLEASE DO NOT SEND YOUR UNSOLICITED IDEAS TO PAUL ENDRESS/CONFLICT RESOLUTION TOOLS OR ANYONE AT PAUL ENDRESS/CONFLICT RESOLUTION TOOLS. IF, DESPITE OUR REQUEST THAT YOU NOT SEND US YOUR IDEAS AND MATERIALS, YOU STILL SEND THEM, PLEASE UNDERSTAND THAT PAUL ENDRESS/CONFLICT RESOLUTION TOOLS MAKES NO ASSURANCES THAT YOUR IDEAS AND MATERIALS WILL BE TREATED AS CONFIDENTIAL OR PROPRIETARY.

18. PRIVACY POLICY

Paul Endress/Conflict Resolution Tools respects your privacy and permits Members to control the treatment of personal information. A complete statement of Paul Endress/Conflict Resolution Tools' current Privacy Policy can be reviewed by clicking on the "Privacy Policy" hypertext link located or published at the bottom of our Web pages.

19. MONITORING

Paul Endress/Conflict Resolution Tools shall have the right, but not the obligation, to monitor the content of conflictresolutiontools.com, including chat rooms and forums, to determine compliance with this Agreement and any operating rules established by Paul Endress/Conflict Resolution Tools and to satisfy any law, regulation or authorized government request. Paul Endress/Conflict Resolution Tools shall have the right in its sole discretion to edit, refuse to post or remove any material submitted to or posted on conflictresolutiontools.com. Without limiting the foregoing, Paul Endress/Conflict Resolution Tools shall have the right to remove any material that Paul Endress/Conflict Resolution Tools, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.

20. INDEMNIFICATION

Member agrees to defend, indemnify and hold harmless Paul Endress/Conflict Resolution Tools, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use of Paul Endress/Conflict Resolution Tools by Member or Member's Account.

21. TERMINATION

Either Paul Endress/Conflict Resolution Tools or Member may terminate this Agreement at any time. Without limiting the foregoing, Paul Endress/Conflict Resolution Tools shall have the right to immediately terminate Member's Account in the event of any conduct by Member which Paul Endress/Conflict Resolution Tools, in its sole discretion, considers to be unacceptable, or in the event of any breach by Member of this Agreement.

22. PAYMENTS AND REFUND POLICY

A. Members are charged for Services. If you pay someone other than us for these Services, then the charges and billing terms are as stated by the other company or third-party. Even if you do not pay for the some of the Services, you may still incur charges incidental to using the Services; for example, charges for Internet access, mobile text messaging, or other data transmission. The price for the Services will be assed all applicable taxes and charges unless stated otherwise. These taxes and charges are your responsibility. Currency exchange settlements are based on your agreement with your payment method provider. Paul Endress/Conflict Resolution Tools reserves the right to change pricing from time to time, but it will be posted on the Website before you incur any billing. If you do not agree to these changes, then you must cancel and stop using the Website before the changes take place.

B. When you create an account, you enter your payment method. You must be authorized to use the payment method. You authorize Paul Endress/Conflict Resolution Tools/Maximum Advantage to charge you for the Services using your payment method and for any paid feature of the Services for which you choose to sign-up for. Paul Endress/Conflict Resolution Tools/Maximum Advantage may bill you for more than one of your prior billing periods together.

C. Paul Endress/Conflict Resolution Tools will provide you with an online billing statement accessible online through your Member Account. This is the only billing statement that Paul Endress/Conflict Resolution Tools provides. If you request a paper copy, Paul Endress/Conflict Resolution Tools may charge you a retrieval fee. Paul Endress/Conflict Resolution Tools will only provide paper copies for the past 120 days. If Paul Endress/Conflict Resolution Tools makes an error on your bill, Paul Endress/Conflict Resolution Tools will correct it promptly after you tell us and Paul Endress/Conflict Resolution Tools investigates the charge. You must tell us within 120 days after an error first appears on your bill. You release us from all liability and claims of loss resulting from any error that you do not report to us within 120 days after the error first appears on your online statement. If you do not tell us within this time, Paul Endress/Conflict Resolution Tools will not be required to correct the error. /Conflict Resolution Tools can correct billing errors at any time.

D. You may cancel your conflictresolutiontools.com membership at anytime you desire, however there will be no refunds for any charges processed within 36 hours of your cancellation notice. The act of canceling can be made via email or using the cancellation form inside the member area, however the act of canceling does not constitute an automatic cancellation of your billing. If you cancel after a payment has been processed, there will be no refunds for that payment. Cancellation requests must contain your name, username and date joined. If any of this information is missing, the cancellation request may not be processed and you are liable for all membership fees until conflictresolutiontools.com receives required information. Membership fees are annual for Silver membership and lifetime for Gold membership. Lifetime constitutes the lifetime of the member or conflictresolutiontools.com.

E. Conflictresolutiontools.com reserves the right to cancel any member for reasons that it feels are detrimental to the site, its members, its partners or the future success of itself. Cancellations performed by conflictresolutiontools.com are final and any restitution will be the membership fee paid within the past 30 days based on a prorated basis less a $50.00 processing fee.

23. ENTIRE AGREEMENT

This Agreement and the privacy policy, licenses and any operating rules for conflictresolutiontools.com established by Paul Endress/Conflict Resolution Tools constitute the entire agreement of the parties and supersede all previous written or oral agreements between the parties.

24. ARBITRATION

Each party to this Agreement expressly agrees that all disputes, claims or controversies that exist or may come to exist between them including, without limitation, all disputes, claims or controversies that exist or may arise out of, under or in connection with this Agreement, first to binding arbitration located in Dauphin County, Pennsylvania, United States in accordance with the Commercial Arbitration Procedures of the American Arbitration Association. The parties agree that judgment upon the arbitration award will be final, binding and conclusive upon each party and may be entered into any court having jurisdiction. In the case of action under this Section, the prevailing party shall be entitled to recover its costs of the proceeding, including reasonable attorneys' fees and out of pocket expenses.

25. CHOICE OF LAW, VENUE AND FORUM

The TOU, the privacy policy, licenses and any operating rules for conflictresolutiontools.com shall be construed in accordance with and governed by the laws of the United States and the State of Nevada, without reference to their rules regarding conflicts of law. You hereby irrevocably consent to the exclusive jurisdiction of the state or federal courts in Dauphin County, Pennsylvania, United States in all disputes arising out of or related to the use of the Website or Services

26. SEVERABILITY

If, for whatever reason, a court of competent jurisdiction finds any term or condition in these Terms of Use to be unenforceable, all other terms and conditions will remain unaffected and in full force and effect.

27. WAIVER

No waiver of any breach of any provision of these Terms of Use shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

28. HEADINGS

The section headings used herein are for convenience only and shall not be given any legal importance.

29. COPYRIGHT

All contents of Website or Services are: © 2010 Paul Endress/Conflict Resolution Tools. All rights reserved.

30. TRADEMARKS

Paul Endress/Conflict Resolution Tools and all associated logos are trademarks of Paul Endress. All other trademarks, names of actual companies and products appearing on mentioned herein on the Website are the property of their respective owners. The example companies, organizations, products, domain names, email addresses, logos, people and events depicted herein are fictitious. No association with any real company, organization, product, domain name, email address, logo, person, or event is intended or should be inferred.

31. NO LICENSE

 Nothing contained on the Website should be understood as granting you a license to use any of the trademarks, service marks, logos and the like owned by Paul Endress/Conflict Resolution Tools or by any third party.

32. NOTICES

Any notices to Paul Endress/Conflict Resolution Tools shall be given by email to admin @ conflictresolutiontools.com and by certified mail, return receipt requested Paul Endress/Conflict Resolution Tools, 4800 Linglestown Road, Suite 201, Harrisburg, PA, 17112, United States, and as may be otherwise directed by Paul Endress/Conflict Resolution Tools. Any notice to Members shall be sent by email to the email address provided by the Member. Email notices to a Member shall be deemed delivered twenty-four (24) hours from the time the email is sent. Notices to Paul Endress/Conflict Resolution Tools shall be deemed delivered five (5) calendar days after sent by certified mail.

33. COPYRIGHT INFRINGEMENT

Paul Endress/Conflict Resolution Tools has in place certain legally mandated procedures regarding allegations of copyright infringement occurring on the Website or with the Services. Paul Endress/Conflict Resolution Tools has adopted a policy that provides for the immediate suspension and/or termination of any Website or Services Member who is found to have infringed on the rights of Paul Endress/Conflict Resolution Tools or of a third party, or otherwise violated any intellectual property laws or regulations. Paul Endress/Conflict Resolution Tools' policy is to investigate any allegations of copyright infringement brought to its attention. If you have evidence, know, or have a good faith belief that your rights or the rights of a third party have been violated and you want Paul Endress/Conflict Resolution Tools to delete, edit, or disable the material in question, you must provide Paul Endress/Conflict Resolution Tools with all of the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (c) identification of the material that is claimed to be infringed or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Paul Endress/Conflict Resolution Tools to locate the material; (d) information reasonably sufficient to permit Paul Endress/Conflict Resolution Tools to contact you, such as an address, telephone number, and if available, an electronic mail address at which you may be contacted; (e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. For this notification to be effective, you must provide it to the Copyright Infringement Unit, admin @ conflictresolutiontools.com and by certified mail, return receipt requested Paul Endress/Conflict Resolution Tools, 4800 Linglestown Road, Suite 201, Harrisburg, PA 17112, United States.

34. ACKNOWLEDGEMENT BY USING THE SERVICES OR ACCESSING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM. Any rights not expressly granted herein are reserved.

 

Conflict Resolution Answers Here:

Testimonials
"Your course on conflict resolution and website is fantastic. This course and material has already helped me to look for ways to work with my staff to get the best productivity out of them and get through the conflicts that arise. It is so easy to use this information right away. I don't have to take weeks or months to put it together. I love it. Thank you."

- Mike Green, MI -


"I was a little skeptical that the webinar would deliver everything Paul said it would, but I'm delighted with the material and all of the resources I got and am still getting. I used these skills right away in the office. But more important I set up a schedule where everyone will take this webinar so we can all work together toward the same goal. Thanks Paul."

- Ginger Fieldings, CA


"Very illuminating, and really clarified some observations I had made recently about how very differently individuals for whom I have worked have responded to identical approaches. Some very powerful tools for management." 

- Sandra Graham, National Research Council, DC


"It has really made us think that we as a corporation have core values. We created those, but we are not doing anything to let our employees know what our core values are and who we truly are, and so I think that was truly enlightening to me. I also thing we need to work with each of our facilities and help them evaluate our hierarchy of values as well." 

- Libby, Schmidt-Wallace Healthcare Management, AL