The problem isn't that there "are" difficult people; it's that we expect there not to be.

It doesn't matter how great the organization you work for is. It doesn't matter how fulfilling the work culture and atmosphere is. There will always be difficult people at work with a different agenda than helping with optimum work performance.

They come in various shades, and they even have different styles and approaches for making their presence felt. To be fair, many of them may not even know how disruptive they can be. Unfortunately, some people are difficult on purpose to get their own way. In all cases, you still have to deal with them.

There's no quicker way to get what you want and need - and resolve and prevent conflict and disruptive behavior - than by becoming the master of your own communication. And learning how to effectively deal with difficult people is key to your success.

Discover how to do this by joining me for the on-demand webinar that will challenge you and supercharge the way you communicate with difficult people and get things done with everyone around you - both in the office and at home!

"Dealing with Difficult People in the Workplace" is an empowering webinar presentation that will show you how to draw upon and use a superior set of universal strategies for dealing with "people challenges" that help you get positive results from any situation.

During this webinar you will learn:

	How to effectively respond with the major types of difficult people including the tank, the yes person, no person, and the busy body.
	How to recognize each of the major types of difficult people and discover the best way to counter each one.
	Detecting and responding to the "strategies" that people use to get what they want.
	How to gain a better understanding of the other person's motives so that you can gain control of the situation.
	How to use the agreement frame to smooth conflict.
	How to resolve conflict and manage anger by using effective listening skills.

I can tell you... When you ensure that you and your professional staff receive the necessary training to deal with difficult people, and to resolve and prevent conflict and disruptive behavior, you will see direct benefits and immediate payoff in increased productivity and improved workplace and client relations.

Your registration includes all this... You have 30 days of unlimited access to the hour-long online webinar recording and a workbook file that you can copy for yourself and then re-use for future reference.

Plus I will give you surveys and free bonuses before, during and after the webinar to continue your exciting journey to successful conflict elimination.

Don't miss this special event! I have priced this webinar with today's budgets in mind at only $98. And you get all this...

	I deliver programs that provide fun and laughter while learning some invaluable techniques.
	You will receive a workbook that you can use during the program and then copy as many times as you need for future reference and training.
	Your satisfaction is guaranteed; if you're not 110% delighted with the program, I will refund your registration fee (That makes this webinar no risk to you.)
	You will receive a significant discount when you order my self-study course "Communication University."
	At the conclusion of the webinar I will give you links to download my popular ebooks "The Relationship Puzzle" (normally $8.97) and "Email Dynamix" ($8.97 for everyone else) at no cost to you.

There is no risk to you because your satisfaction is guaranteed (and you get to keep the free gifts)! Get your on-demand link by clicking the button below...

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Rest easy knowing your registration fee will be refunded in its entirety if you are not 110% delighted with the results of these conflict resolution webinars. And you can keep all of the bonuses.

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(And I'm cooking up even more value with a couple of additional surprises for my webinar attendees...don't miss out!)